Privacy Policy

HAKAMA PANT operates hakamapant.com and is responsible for the personal information collected through this store. For a privacy request, email support@hakamapant.com. Include the email address used for your account or order so we can locate the right records.

We may need to confirm your identity before providing, changing or deleting account information. Please do not send payment card numbers or identity documents in your first message.

The information depends on what you do on the site:

• Orders: name, email, billing and shipping details, items purchased, order and payment references, and fulfilment history.
• Accounts: sign-in details, saved addresses, order history, wishlist and account preferences. Passwords are stored as hashes, not readable passwords.
• Messages: contact form submissions, support correspondence and information you choose to include.
• Newsletter: email address and subscription status when you sign up.
• Website use: technical request and security logs. If you consent to analytics, Google Analytics may collect page and commerce interaction data through its cookies.
• Device storage: a guest cart and cookie choice can be saved in your browser. See the Cookie Policy.

Payment card details are entered into Stripe's payment flow. Our records may include a payment identifier, amount, status and limited card information returned by Stripe, such as brand and last four digits.

We use order and account data to provide the store, take payment, deliver purchases, send order notices and handle support or returns. We use security information to protect accounts and investigate misuse. We retain records when needed for tax, accounting, disputes or other legal obligations.

Newsletter messages are sent when you subscribe; you can unsubscribe from any marketing email. Optional analytics runs only after the relevant cookie choice. Where privacy law requires a legal basis, these activities generally rely on performance of a contract, consent, legitimate interests in operating and protecting the service, or a legal obligation, as applicable to the activity and your location.

We share only what is needed with service providers that support the store: payment processing (Stripe), website hosting and database services, transactional email delivery, shipping carriers, fraud and security tools, and Google Analytics when consented to. A carrier needs the delivery name and address; a payment processor needs payment information; an email provider needs the address and message content.

We may also disclose information if legally required or to protect rights and security. We do not publish your order or account information. This page does not claim that every provider is located in the same country as you.

Necessary storage supports sign-in, checkout, cart and your privacy choice. Optional analytics and marketing categories begin in a denied state until you choose them. Google's tag can be loaded in denied mode; the site does not send its own page or commerce events without analytics consent. A marketing choice controls advertising consent signals; it does not itself subscribe you to email.

You can change your choice on the Cookie Policy page. Browser controls can remove cookies already placed on your device.

We keep order and financial records for the periods required by applicable law and for necessary dispute handling. Account information remains while the account is active unless you ask us to close it; some order records may need to remain after closure. Support messages and security logs are retained only as long as needed for the relevant purpose. Newsletter data is removed or suppressed when you unsubscribe, subject to a minimal suppression record that prevents further mail.

Retention periods can differ by record type and legal jurisdiction. Ask us at support@hakamapant.com for the period relevant to a specific record.

Our service providers may process data in countries other than yours. Where transfer rules apply, we use the arrangements required for that service and destination. We use transport encryption, restricted access and password hashing. No online service can guarantee absolute security.

Depending on where you live, you may be able to access, correct, export, delete or restrict use of your information, object to certain processing, withdraw consent, or complain to a data protection authority. To make a request, email support@hakamapant.com. We will assess it under the law that applies to you and explain any information that must be kept.

You can unsubscribe from marketing email using its unsubscribe link. Withdrawing analytics consent will stop future consented measurement; it does not undo processing that occurred while consent was valid.

This store is intended for adults and is not designed to collect information from children. If you believe a child has provided us personal information, contact us so we can review and remove it where appropriate.

We may update this notice when the store or its providers change. The date above shows the latest substantive revision. Material changes will be made visible on this page.